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The GDPR Covers Employee/HR Data and It's Tricky, Tricky (Tricky) Tricky: What HR Needs to Know

April 2018
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    Overview

    The European Union (EU) General Data Protection Regulation (GDPR) comes into effect on May 25, 2018, so in less than 60 days. While many
    companies have been working to ensure compliance with respect to
    their customer and vendor data, one extremely tricky area that must not
    be overlooked is the GDPR’s application to employee/HR information.

    While many US companies may think the GDPR does not apply to them
    because they do not have a location in the EU, the GDPR applies to US or
    multinational companies that have any employees in the EU. The GDPR
    specifically applies to the processing of “personal data or data subjects…
    who are in the EU
    ”. There is no requirement that the employee reside or
    be a citizen of the EU, just that the employee be in the EU.

    So, what is “employee data” or “HR data”? Quite simply, it is an employee’s
    application file, personal file, payroll information, leave/medical file, and
    all the information employers have about their employee whether it be
    to hire/fire, pay, provide benefits, enroll in 401k and similar programs,
    etc. In other words, anything that employer collects that contains an
    employee’s personal information.

    Personal information is broad under the GDPR and includes any
    information relating to an identified or identifiable person who can be
    identified by reference to an identifier such as a name, an identification
    number, location data, an online identifier or to one or more factors
    specific to the physical, physiological, genetic, mental, economic,
    cultural or social identity of that natural person.

    As for “processing”, that term is also broad and includes collecting,
    storing, recording, gathering, organizing, altering, retrieving, using,
    disclosing, or otherwise making available and employee’s personal
    data. Basically, if you collect an employee’s personal data you are a
    processor.

    There are number of GDPR compliance concerning HR data as opposed
    to compliance obligations for customer or vendor data, i.e., business to
    customer (B2C) or business to business (B2B) data that make GDPR/HR
    compliance extremely challenging and tricky for employers. Here are
    a few.


    Consent v. Legitimate Interest

    One of the fundamental principles of the GDPR is that a data subject, i.e.,
    an employee must consent to the processing of personal information.
    Consent requires that the data subject be fully informed of the nature
    and scope of the processing, including understanding fully how the
    information will be processed, used, and transferred to other entities.

    While a lot of guidance has been published as to how businesses can
    obtain consent from customers and vendors, guidance has also been
    issued that has indicated that it is basically impossible for employees
    to give voluntary consent to their employer to allow the employer to
    gather, process, and/or transfer their HR data because of the unequal
    negotiation power between employers and employees.

    Without consent, there are only a number of other ways an employer
    can process data, and those are identified in the GDPR as “legitimate
    basis”, which include, in relevant part: (1) to perform an employment
    contract; (2) to comply with legal obligations; and (3) to further a
    legitimate interest of the employer.

    One issue with the employment contract allowance is that very few
    employees have “employment contracts” as most employees are “at-will”
    and most policies, including the eligibility to medical and other
    benefits is a matter of policy. This allowance, however, would apply
    to contracts, including collective bargaining contracts, which provide
    terms for employee pay, leave, discipline, and any terms outlined
    expressly in the contract.

    The “legal obligation” allowance is also fairly narrow as the legal
    obligation must be based on an EU law, not a US law.

    Most employers will have to rely on the “legitimate interest” allowance,
    but to do so, employer must first do some ramp up work. To use the
    legitimate interest allowance, employers must perform a privacy
    impact assessment balancing their legitimate interest against the
    employees’ privacy interests. The hard part, this must be documented
    to demonstrate that the employer’s legitimate interest does outweigh
    the employees’ rights.
    The next step that employers cannot overlook is that, even if the
    employer has a basis to process employee data, the employer must
    then provide notice to the employee that spells out exactly what data
    the employer is going to collect and what the employer is going to do
    with it.


    Requirements for Sensitive HR Data

    Under the GDPR there is “personal data” (discussed above) and there
    are special categories of data, i.e. sensitive data. Sensitive data includes
    personal data revealing racial or ethnic origin, political opinions,
    religious or philosophical beliefs, or trade union membership, and the
    processing of genetic data, biometric data for the purpose of uniquely
    identifying a natural person, data concerning health or data concerning
    a natural person’s sex life or sexual orientation.

    Processing of sensitive data is strictly prohibited unless 1 of 10
    exceptions are met, including: with express consent; as necessary
    for the purposes of carrying out employment obligations, including

    compliance with a collective bargaining agreement; and to protect the
    vital interest of the data subject.


    Data Protection Impact Assessment (DPIA)

    The GDPR requires businesses perform a DPIA when data processing
    is likely to result in a high risk to the rights of data subject. Recent
    guidance on this issue provides that a DPIA should be performed
    when any two of the following exist:

    1. use of automated decision-making with legal or significant effect;
    2. evaluation of scoring of data subjects, including evaluating work

      performance;
    3. systematic monitoring;
    4. processing of sensitive data (which employers will have);
    5. processing data on a large scale
    6. processing data of vulnerable data subjects (which includes

      employees);
    7. transferring data outside the EU;
    8. engaging in an innovative use or application of technological

      solutions; or
    9. engaging in processing that prevents a data subject from

      exercising a right.

    Given that employers will almost definitely meet two of these,
    employers will have to perform a DPIA.


    Notice of Rights

    Under the GDPR, data subject are afforded a number of rights
    regarding their personal data, including the right to erasure, the right
    of portability, the right of recertification, the right to restrict processing,
    the right to object, etc. While many of these rights are limited in the
    employment context, many require employers act to ensure data
    subject rights are protected. As such, employers must ensure they have
    put measures in place to notify employees of these rights, to afford
    employees these rights; and that allow them to continue to monitor
    the exercise of these rights for future compliance.


    Designation of a Data Protection Officer (DPA)

    The GDPR provides that a company must designate a DPA if its core
    activities involve regular and systematic monitoring of data subject
    on a large scale or involve the processing of sensitive data on a large
    scale. The issue for HR data processing is that it typically involves
    large amounts of sensitive data and monitoring of employees. As
    such, a company that might otherwise not have to designate a DPO
    for processing of consumer or vendor data, may be required to for
    processing HR data.

    Compliance with Country-Specific Data Protection Requirements

    The GDPR allows EU countries to enact additional requirements for
    processing HR data through national laws and collective agreements,
    and these laws can be stricter than the GDPR. France has laws that
    prohibit personal information from being transferred outside France.
    Germany passed a law with additional or stricter HR data processing
    requirements. In addition, many union collective bargaining agreements
    and works council agreements that cover employees cover additional or
    stricture requirements for processing employee data.

    This also extends to following specific country labor laws that regulate
    how and when employee information can be processed and how long
    specific types of HR data can be retained.


    Enforcement

    Business are more likely to face enforcement issues concerning
    employee HR data because employees and/or their trade unions and
    work councils are more likely to initiate claims exercising employee
    rights under the GPDR, collective agreements, national data privacy
    laws, and works council agreements.

    Increased Financial Exposure

    The GDPR has two levels for fines for GDPR violations depending on
    the nature of the violation. Unfortunately for employers, the majority
    of processing HR data triggers risk exposure in the higher fine category
    which allows fines of 20 million euros or 4 percent of the company’s
    worldwide revenue, whichever is greater.

    Don’t Miss Steps:

    1. Ensure HR it is part of the GDPR compliance discussion. GDPR
      compliance is a team effort and HR should play a critical
      component of that role.
    2. Determine what personal and/or sensitive information on
      employees you have and determine what you are using it for and
      where that information is located/stored.
    3. Conduct a DPIA.
    4. Determine if you need to designate a DPO.
    5. Determine what legitimate basis you have to process information,
      and if it is because of the employer’s “legitimate interest” ensure
      you have documented the balancing of the employer’s legitimate
      interest against the employees’ data privacy rights.
    6. Notify employees of the nature and scope of processing and
      gain consent to the extent any personal data is being processed
      for any reason other than one based on a legitimate basis (even

      though consent may be challenged as the GDPR enforcers will
      likely prefer you ask permission rather than ask forgiveness).
    7. Ensure employees are informed of data subject rights regarding
      their information and ensure internal policies and procedures
      are in place to allow employees to exercise these rights and to

      monitor compliance going forward.
    8. Review specific EU country laws and collective agreements
      to ensure that stricter laws for processing HR data are being
      followed, including data destruction laws.
    9. Ensure policies and mechanisms are put in place to ensure future
      compliance as the GDPR is not a one-and-done deal. Employers
      must continue to stay in compliance as new employees entire the
      workforce, as employees leave the workforce, and as new data
      containing protected information are produced, collected, stored,
      transferred, etc.

    While this certainly does not cover everything employer needs to
    know about HR data and the GDPR, it is a good starting point and
    can assist you in structuring a more in-depth conversation with data
    privacy counsel.

    This client alert is published by Dickinson Wright PLLC to inform our
    clients and friends of important developments in the field of data privacy
    and cybersecurity law. The content is informational only and does not
    constitute legal or professional advice. We encourage you to consult a
    Dickinson Wright attorney if you have specific questions or concerns
    relating to any of the topics covered in here.